For carrier deliveries you can track the status of your order at any time via the carrier website by enter your tracking number in the tracking widget.
If there is a delay, it will be indicated on the carrier’s website. In the circumstances that you have not seen a status update of your delivery after a week since receiving confirmation email, please contact our customer service for further assistance.
- Kindly ensure your shipping address is accurate, as we don’t allow amendments after your order number is generated.
- Our courier service providers are Ninja Van, EasyParcel, Mr Speedy and etc.
- We are unable to deliver to P.O. Box addresses. For university/college campus addresses,
your orders can only be delivered to the administration office or mail room.
- The guarded building will handle the parcel to the guardhouse or management office only.
For more details or inquiries on shipping issues,
Please contact us through email: firstname.lastname@example.org