Most Frequent Questions and Answers

No, we’re not. ezBoxup is an online selling system which provides a one-stop solution to give seller the tools to simplify your mobile commerce especially selling at Facebook, Instagram, Whatsapp, Wechat or any communication / social media platform etc.

Should you encounter any concerns please feel free to contact us via email support@ezboxup.com or hotline +603-5891 1157 ext. 129 / +6019-806 9128 (Monday – Friday, 9.00am – 6.00pm, excluding Weekend and Public Holidays), we will be here for you.

On ezBoxup, there are no subscription fees, no commission fees. Only 3.5% service fees  that will be charged to sellers once transaction done.

There are 3 different payment methods buyers can use to pay for their orders. 

  • Credit/Debit Card, Online Banking, and e-Wallets (Touch n’ Go and Boost)

Withdrawal day: Every Tuesday and Thursday. Minimum withdrawal amount is RM10.

ezBoxup will deposit/transfer the credit amount based on seller requested into seller’s designated bank account number only. 

You may choose to use both mobile and PC or laptop. ezBoxup is a mobile-first system and we have designed it specially for your convenience so you can manage your business on the fly.


ezBoxup allows all commercialized goods to be sold. Items such as drugs and counterfeit items is strictly prohibited. Should you have any questions regarding your goods or services, feel free to contact us.

ezBoxup designed to help any types of business – from home business to multi-level marketing company.
Additionally, the feature to add additional salesperson(s)/agent(s) is also available. Maximum 10 salesperson available. A fee of RM 10 will impose on each additional salesperson monthly.

Just takes 4 simple steps:

Step 1 – Free Registration at https://admin.ezboxup.com/signup

Step 2 – Create your order form by fill up necessary info such as product info & photos, payment method, shipping method accordingly. An auto-generated shareable product order’s link will be created after all info filled.

Step 3 – Just share the product order’s link (max. 10 active links) with your customers via WhatsApp, Facebook, IG, WeChat, Email and etc. Your customers click on the link to place order, make payment and arrange shipping.

Step 4 – Once payment received, a notification will be sent to your Whatsapp number. Then you may pack and delivery the ordered item to customers.

Both accounts are viable, so pick your card. The order form can be shared on any platform you
choose, customers can click on the form link to place an order directly to your WhatsApp,
giving the merchant and customer full flexibility

No. If you ever decide that ezBoxup isn’t the best social commerce platform for your business, you may cancel anytime.

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